Short answer
Mantis Funding carries a B minus rating with the Better Business Bureau and is not accredited. The BBB states the reason for the rating in plain terms: failure to respond to complaints filed against the business. That matters more than the raw complaint count, because it is one of the few signals that measures how a company behaves when a customer escalates.
This page summarizes what the public record shows as of September 21, 2026. Rating, rating rationale, accreditation status, incorporation date, complaint counts and complaint text were read directly from the company's Better Business Bureau profiles. No state or federal enforcement action against Mantis Funding could be located.
Check both profiles, not one
Before the record itself, a practical point that costs people time.
Mantis Funding appears on the BBB under two separate listings: one filed in New York and one for Mantis Funding LLC in Boca Raton, Florida. They carry different information. The rating and the rating rationale sit on the New York listing; the complaint detail sits on the Boca Raton one.
A business owner who checks only the profile that surfaces first will get half the picture. If you are researching any funder and the numbers look thin, search the company name directly on the BBB rather than trusting the first result.
What the record shows
BBB rating:
B minus.
Reason given for the rating:
failure to respond to 2 complaints filed against the business.
Accreditation:
Not accredited on either profile.
Business started:
7/7/2015.
Years in business:
11.
Complaints:
2 total complaints in the last 3 years on the Boca Raton profile, with 2 complaints closed in the last 12 months.
Enforcement:
no state or federal action located.
Two complaints is a small number in absolute terms. The rating is not driven by volume, it is driven by non-response, and the BBB says so directly on the profile rather than leaving it to inference.
The practical takeaway is that complaint count and complaint handling are different measures, and the second one is more predictive of what happens when you have a problem. A funder that answers complaints has a process. A funder that does not may still be perfectly solvent and perfectly lawful, but you should not expect a conversation when something goes wrong.
The complaint that shows the mechanism
Complaint dated 10/30/2025, sales and advertising issues, recorded as unanswered
The merchant describes a judgment held against them relating to funding taken years earlier, states they heard nothing further from the company in the interim, and says the first they knew of any enforcement was their bank account being suspended. They add that the account in question held their rent money.
The outcome recorded on the profile is that the complaint was left unanswered.
Nothing here has been adjudicated and we have no way to know from the public record whether the underlying judgment was valid. What the account describes, though, is a recognised sequence rather than an unusual one: a dormant obligation, a judgment already in place, and enforcement arriving without a preceding conversation.
Why a bank account freezes without warning
This is the part worth understanding whichever funder you are dealing with, because the mechanism is contractual rather than exceptional.
Where a merchant cash advance agreement contains a confession of judgment, the business and usually its owner agree in advance that judgment may be entered against them without a hearing if the funder declares a default. Once a judgment exists, enforcement tools follow: restraining a bank account, levying on receivables, filing liens.
The gap a merchant experiences between "I had a funding agreement some time ago" and "my account is frozen" is often not a gap at all. The judgment may have been entered long before, with the enforcement step arriving later.
One important limitation is that a personal account is not automatically beyond reach if an owner signed a personal guaranty. That is precisely what a guaranty is for.
New York restricted the enforcement of confessions of judgment against out-of-state debtors in 2019, which narrowed this tool in the venue where much of the industry litigates. Enforceability still varies by state, and older agreements may contain clauses written before that change.
What to establish from your own paperwork
Whether a judgment already exists.
Search your state court records under both the business name and your own. Do not assume silence means nothing has been filed.
Whether a UCC lien is on file.
Check your state's UCC filing system under the business name.
Whether your agreement contains a confession of judgment.
Read the document, not the summary you were given.
What you personally guaranteed.
Identify exactly which obligations carry your name rather than the company's.
Purchase price against purchased amount.
The gap is the entire cost. There will be no interest rate.
What the reconciliation clause requires.
What you can ask for, what evidence you must supply, and how quickly.
Frequently asked questions
What is Mantis Funding's BBB rating?
B minus, and the business is Not accredited. The BBB gives the reason on the profile as failure to respond to 2 complaints filed against the business. The company has been trading since 7/7/2015.
Why does a B minus matter if there are only two complaints?
Because the rating reflects handling rather than volume. Two complaints is a low number, but both count against the rating specifically because they were not answered. Complaint count tells you how often people escalate; complaint response tells you what happens when they do.
Why are there two Mantis Funding BBB profiles?
The company appears under a New York listing and a separate Mantis Funding LLC listing in Boca Raton, Florida. The rating and its rationale sit on one, the complaint detail on the other. Check both, because either one alone gives an incomplete picture.
Can my bank account be frozen without notice?
Where a judgment already exists, yes. A confession of judgment lets a funder obtain judgment without a hearing after declaring a default, and enforcement steps such as restraining a bank account can follow later. One complaint on the profile describes exactly that sequence. If you signed a personal guaranty, personal accounts are not automatically out of reach.
What should I do if Mantis has a judgment against me?
Establish what actually exists before negotiating: search state court records under both the business and your own name, check the UCC filing system for liens, and read your original agreement for a confession of judgment and the scope of your personal guaranty. You cannot settle a position you have not identified.
If the payments are the problem
If you are behind with Mantis Funding, the rating is not the useful fact. What matters is whether a judgment already exists, what is filed against the business, what you personally guaranteed, and what the purchased amount still outstanding actually is. A funder that does not answer complaints is unlikely to open a dialogue on its own, which makes establishing your position first considerably more important than usual.
Sources
- Mantis Funding, BBB Business Profile (New York), BBB Serving Metropolitan New York. Rating and the stated reason for the rating, read September 21, 2026.
- Mantis Funding LLC, BBB Complaints (Boca Raton), BBB Serving Southeast Florida and the Caribbean. Complaint text, dates and statuses, read September 21, 2026.
