LVNV Funding LLC Reviews and Complaints: What the Public Record Shows

LVNV Funding LLC usually does not call you itself. Its website tells people who received a letter naming LVNV to direct all inquiries to Resurgent, and says it "outsources the management of its portfolio of accounts" to Resurgent Capital Services. It adds that Resurgent may contact you directly or ask a collection agency partner to reach you. So the name on the letter or the call is often not LVNV, even though LVNV owns the account.

The Maryland Court of Appeals described the company in a 2019 opinion, LVNV Funding LLC v. Finch. The court said LVNV was organized in Delaware in 2005, claims to have no employees of its own, and that its only business is to buy consumer debts that are in default and try to collect them through litigation. The court described LVNV as a wholly owned subsidiary of Sherman Originator LLC, which it described in turn as a wholly owned subsidiary of Sherman Financial Group. A 2012 Maryland settlement agreement also describes LVNV and Resurgent as "part of a family of companies under Sherman Financial Group LLC." We did not find a current filing that restates either description.

The BBB search returns four LVNV listings: two Greenville, South Carolina addresses on the accredited profile (355 S Main St Ste 300-D and 55 Beattie Pl Ste 110), a Charleston, South Carolina listing and a PO Box in Troy, Michigan. The Charleston and Troy listings point back to Resurgent's headquarters profile. They are one family, not separate businesses with similar names. What you need to establish is whether the account was really sold to LVNV and who the original creditor was.

We have not found any source showing that LVNV buys merchant cash advances or other business debt, and we are not suggesting that it does. Resurgent's BBB profile states that Resurgent "does not collect on business accounts receivable only on consumer debt." We cover LVNV because many business owners who call us also carry personal credit cards that paid business expenses while revenue was falling. When those cards are charged off and sold, the owner can be dealing with a debt buyer on the personal side and a funder on the business side at the same time. In our experience it pays to handle each under its own rules.

This is what complaints report, unverified by the BBB or by us. Of the 1,497 complaints, 1,444 are classified as billing issues. In the most recent ones displayed, consumers dispute that they owe the debt, ask for a signed contract or proof of the debt, and object to credit reporting. One complains about calls outside normal hours, and one says a settlement was paid on time while the reported balance kept changing. The company's responses to nine of the ten displayed complaints were given confidentially through the BBB, so the public page does not show them.

Our reading: a large complaint count is not surprising for a company that buys defaulted accounts in volume, and the BBB itself says the nature of complaints matters more than the number. The pattern is useful anyway. The most common dispute is about documentation, which is exactly what a debt buyer has to produce when an account reaches court.

In October 2011 the Maryland State Collection Agency Licensing Board issued a summary order to cease and desist and suspended the collection agency licenses of LVNV, Resurgent and certain affiliates. According to the June 2012 settlement agreement (case CFR-FY2012-012), the agency had found reasonable grounds to believe the companies engaged in unlicensed collection activity and other debt collection violations. The companies did not admit the alleged violations and expressly denied liability. They agreed to:

• pay a $1,000,000 penalty and $23,567 in administrative expenses;
• dismiss, without prejudice, 3,564 pending Maryland District Court collection cases claiming a total of $7,770,564.98;
• credit 5,793 consumers with judgments against them a total of $3,609,367.74, equal to the prejudgment interest and attorney's fees awarded;
• credit 453 consumers who had settled a total of $235,824.72; and
• update the affected consumers' credit reports.

A separate class action from the Circuit Court for Baltimore City reached Maryland's highest court. In LVNV Funding LLC v. Finch, decided April 22, 2019, the Maryland Court of Appeals held that judgments LVNV obtained in 2008 while unlicensed were not void and could not be attacked collaterally. It also held that the licensing statute allows a private suit for damages for acting as a collection agency without a license, and it sent the case back for a new trial on damages. We did not find the final outcome of that retrial and are not asserting one.

The Texas record runs in two directions.

This is general information, not legal advice. The rules below are quoted from the Texas Rules of Civil Procedure and the Texas Finance Code.

If the petition names an original creditor or dates that do not match your records, write that down. An attorney can tell you how these rules apply to your case.

• LVNV Funding, LLC, BBB Business Profile, Better Business Bureau. Rating, accreditation date, file, start and incorporation dates, entity type, address, read October 21, 2026.
• LVNV Funding, LLC, BBB Complaints, Better Business Bureau. Complaint counts, categories and recent complaint text, read October 21, 2026.
• BBB search results for LVNV Funding, Better Business Bureau. Four LVNV listings and their addresses, read October 21, 2026.
• LVNV Funding website. Description of the business, outsourcing to Resurgent, license numbers, read October 21, 2026.
• Resurgent Capital Services LP, BBB Business Profile, Better Business Bureau. Statement that Resurgent collects only consumer debt, read October 21, 2026.
• In the Matter of LVNV Funding LLC and Resurgent Capital Services Limited Partnership, Settlement Agreement, CFR-FY2012-012, Maryland State Collection Agency Licensing Board, June 2012 (text read from the National Consumer Law Center copy), listed on the Maryland Office of Financial Regulation 2012 enforcement actions page.
• LVNV Funding LLC v. Finch, No. 46, September Term 2018, Court of Appeals of Maryland, filed April 22, 2019, 463 Md. 586.
• James Baber v. LVNV Funding LLC, No. 04-26-00642-CV, Fourth Court of Appeals, San Antonio, case record and memorandum opinion delivered October 7, 2026.
• Tyrone Reid v. LVNV Funding, LLC, No. 05-25-01082-CV, Fifth Court of Appeals, Dallas, appellate file including the August 25, 2025 court reporter letter and the December 2, 2025 memorandum opinion.
• Rayford v. LVNV Funding, LLC, No. 5:26-cv-00124, U.S. District Court, Northern District of Texas, docket listing. The complaint filed June 15, 2026 was read for the allegations summarized above.
• Hijjah v. LVNV Funding, LLC, No. 4:26-cv-01195, U.S. District Court, Eastern District of Texas, docket listing, filed September 2, 2026.
• Krukovskiy v. LVNV Funding LLC, No. 3:26-cv-01260, U.S. District Court, Northern District of Texas, docket listing, filed April 20, 2026.
• Cullifer v. LVNV Funding, LLC, No. 5:25-cv-01213, U.S. District Court, Western District of Texas, docket listing, filed September 26, 2025.
• CourtListener federal docket search, LVNV in the caption, Texas federal districts. 113 dockets in total, 37 filed since January 1, 2025, read October 21, 2026.
• Texas Rules of Civil Procedure, Supreme Court of Texas. Rules 99, 500.3, 502.5 and 508.
• H.B. 996, 86th Legislature, enrolled text adding Texas Finance Code Section 392.307, Texas Legislature Online. Effective September 1, 2019.